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Wednesday, February 22, 2012

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Managed Services

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Managed Service Provider

Managed Service Provider is a company that manages information technology services for other companies via the Internet. An MSP is a "company that offers continuous outsourcing of an IT function -- it works on a recurring revenue model; it monitors and fixes things proactively; and it does all this over the Internet, rather than having to work hands-on at a client's office."^[1]

Common services provided by MSPs include remote network, desktop and security monitoring, patch management and remote data back-up, as well as technical assistance.

Managed service providers sell managed services and offer several different price structures. Most commonly used is a per-month fee, but MSPs can also charge a time and material model as well as price per desktop, server, or network device. They promise to monitor their client's IT infrastructure and resolve any issues that arise within it. This provides peace of mind for the client, as well as predictable recurring revenues for the MSP. Managed services give small business and medium sized businesses an option to have their IT needs taken care of instead of paying an on-site staff.

Provided by wikipedia.org

Wincourse Managed Services

Overview
As your company continues to grow and explore new markets and technologies, you find IT expenses grow as well.

Wincourse Managed Services allows you to focus on your business goals by alleviating the day to day administration and management of your IT infrastructure.

Whether it's a time saving application like Email and Blackberry, the deployment of a new database application, or making the transition to a data center, installation and ongoing support costs compound your investments.

That is why we believe Managed Services should be designed to help reduce corporate expenses by out-tasking application and support rendered services.

Whether you partner with us for a fully or partially managed services, or you subscribe to one of our software services, we embed cost saving monitoring services designed to significantly reduce operations costs.

Wincourse offers a range of monitoring, hardware, administration, hosting, backup, and security services to help your IT initiatives get the most out of your budget and staff.

Application & Server Monitoring
Systems Administration & Automation
Server Hosting & Virtualization
Desktop Virtualization
Application Virtualization
Collaboration Services (Exchange Email & Blackberry Services)
Support Services
And More...

Business Application Hosting

Enterprise Applications are the backbone of companies today. From financial applications to web and file servers, the dependency on the availability of these applications is ever increasing. As many of these applications require ongoing customization and application support, management of the infrastructure is something that is not strategic to a company's business and diverts resources from the real focus: the application.

By having Wincourse manage the infrastructure that supports the application(s), companies become more efficient and effective at its business while having confidence in the team supporting the backbone of their company.

Wincourse Technologies possesses the operational discipline, processes, procedures, and solutions to support a managed environment for a customer's mission-critical application(s), including MicroStrategy Business Intelligence Applications, SaaS Applications, Database Applications, 3rd party and other application suites.

From change management to security to compliance, Wincourse effectively becomes an extension to your IT team and removes the burden of infrastructure management.

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