Wednesday, February 22, 2012
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Control costs and improve efficiency
with end-to-end IT service management

 

Monitoring Examples
  • Windows NT/2000/2003
  • Dell/HP/IBM
  • IIS/Web Sites/MicroStrategy OOTB Web/Reporting Services
  • SQL Server 7/2000/2005
  • Oracle
  • MicroStrategy/Microsoft Dynamics CRM/BizTalk
  • Exchange/SharePoint/Project Server/Virtual Server/Citrix/Terminal Server/ISA
  • DHCP/Active Directory/DNS/WINS/DFS/Clustering/WSUS/Group Policy
  • Sarbanes-Oxley/FISMA/HIPAA/GLBA

        And much more

For a complete list of applications we monitor contact us today. In many cases we can also build custom monitoring for in-house applications.

MicroStrategy Monitoring

For companies that have implemented MicroStrategy you know the complexity and diversity of skills need to properly maintain your environment. Asking report developers or system administrators to bridge the gap between the application, operating system and hardware can be a monumental challenge. At Wincourse we have several years experience in MicroStrategy system administration and have built a monitoring application that can help your company get a handle on performance, availability and configuration issues.

Our current MicroStrategy monitoring customers benefit from the reassurance that our monitoring system detects when performance degrades, configuration changes occur or components within the system become unavailable. When issues do arise our email alerts are packed with helpful information and tips on how to quickly resolve the issue. Most of our alerts are accompanied by MicroStrategy Technote articles so you won't have to go hunting for the information you need. To find out more contact or download our brochure.

 

 
Remote Monitoring Yeilds Operational Excellence

Most businesses know they need end-to-end system monitoring but, don't have the time, money or resources to implement a truely comprehensive solution for their needs. The case is even true for companies with large IT departments. To make matters more challenging is choosing what product(s) will satisfy your application needs.  

Wincourse Remote Monitoring Service delivers IT monitoring as a service and not a costly and difficult to deploy product. With our remote monitoring services customers have the peace of mind their systems and applications are running at peak performance. With hundreds of non obtrusive, low latency verification checks underway, our systems are constantly evaluating the health and performance of your hardware, operating system and applications. Should an issue arise, alerts are immediately generated and sent out to our command center and your staff responsible for the system.

For a fraction of the cost to implement an in-house solution, Wincourse Remote Monitoring Service can be up and running in your environment within a day providing your IT staff with valuable information, critical alerts and access to long term trended performance and serviceability information. Rely on a company who's business it is to monitor your business applications. Read below to review the number of applications, hardware, and operating systems we monitor.

Web Site Monitoring

Monitor the availability and speed of your website application with remote synthetic URL monitoring. Our synthetic URL monitoring not only checks to make sure your website is up and running, but we also measure the speed, return codes and even the data coming back. With synthetic monitoring we have the ability to simulate user behavior by implementing user logons and simulated transactions.

Operating System Monitoring

How do you know when there is a problem with your operating system? Do you spot check the drives, event logs and services periodically? How about the hundreds of other components that need checking? Does your staff know or have time to monitor everything else? We do.

Our service not only monitors everything you do, but everything else you don't. Because the logic we use to monitor Windows was written by Microsoft, you can rest assured that we are putting forth a best of breeds approach to monitoring your systems. For a fraction of the time and cost of internal staff or out-sourced consultants, Wincourse can ensure you are getting the most out of your IT assets.

Business Application Monitoring

Your applications are important to your business and in many cases mission critical. Leaving the availability of the application to manaul spot checking and chance is just not a good choice for your business.

With Business Application Monitoring your applications are constantly monitored for health and performance conditions, receiving immediate alerts when problems arise. Our systems provide fast and thorough inspections that are just not physically possible by IT staff. With dozens of application management packs available and written by the vendors themselves, we provide a truly best of breed approach to end-to-end monitoring.

Contact us to find out more about the vendor written management pack initiative

Hardware Monitoring

The health of your systems hardware is probably the single most important compoment to monitor yet for many organizations it's often the most overlooked. Many hardware vendors like HP, Dell and IBM offer free tools to monitor your servers however setup and centralization can be a challenge. Our monitoring service plugs in to the hardware agents checking system and component health around the clock. No need to setup IBM Director or HP CIM when we consolidate everything into one centralized monitoring console.

 

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